Privacy Policy

1. Who we are

Blueseal tech (pty) ltd ("Blueseal", "we", "us", or "our") is an AI automation business registered in South Africa, serving businesses anywhere in the world. We build automation systems, workflows, and internal tools for businesses. Our contact email is info@bluesealtech.com.

2. Information we collect

We may collect the following types of information:

• Contact information: name, email address, and business name when you submit our enquiry form.
• Message content: the content of any messages you send us through the site.
• Usage data: anonymous analytics about how visitors interact with our website (pages visited, time on site, device type), collected through tools such as Google Analytics.

3. How we use your information

We use the information we collect to:

• Respond to enquiries and provide the services you request.
• Communicate with you about projects, proposals, or updates relevant to our engagement.
• Improve our website and services.
• Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties.

4. Legal basis for processing

We process your personal information on the following legal bases under applicable data protection law, including South Africa's POPIA and, where it applies to you, the EU/UK General Data Protection Regulation (GDPR):

• Consent: when you submit our contact form.
• Legitimate interest: to operate and improve our website and business.
• Contractual necessity: to fulfil services agreed with you.

5. International data transfers

Because we serve clients globally, your personal information may be transferred to, and stored or processed in, countries other than your own, including South Africa and the countries where our service providers operate (for example, the United States, where some of our email-delivery and analytics providers are based). Where this happens, we take reasonable steps to ensure your information receives an adequate level of protection, including through contractual safeguards with those providers.

6. Data retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to 2 years unless we enter into an ongoing business relationship with you.

7. Cookies and tracking

Our website may use cookies and similar technologies, including analytics tools such as Google Analytics, to improve your browsing experience and collect anonymous usage data. You can choose which categories of cookies to allow through the cookie banner shown when you first visit, or by adjusting your browser settings at any time. We do not use cookies for advertising or tracking across other websites.

8. Third-party services

We use trusted third-party services to operate our business, including:

• EmailJS — to deliver messages submitted through our contact form.
• Analytics providers such as Google Analytics — to understand how visitors use our website.

These providers process personal information on our behalf and are contractually required, or bound by their own privacy terms, to keep your information secure and use it only to provide their service to us.

9. Your rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information.
• Object to or restrict our processing of your information.
• Request a copy of your information in a portable format.
• Withdraw consent at any time where processing is based on consent.

If you are in the European Economic Area or the United Kingdom, you also have the right to lodge a complaint with your local data protection supervisory authority. If you are in South Africa, you may lodge a complaint with the Information Regulator.

If you are a California resident, you have rights under the CCPA, including the right to know what personal information we collect and the right to request its deletion. We do not sell or share personal information, as those terms are defined under the CCPA.

To exercise any of these rights, contact us at info@bluesealtech.com.

10. Children's privacy

Our website and services are intended for businesses and are not directed at children. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.

12. Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page reflects when it was last revised. We encourage you to review it periodically.

13. Contact

If you have any questions about this privacy policy or how we handle your data, please contact us: